Thank you, Mr. Guderian, for returning to Las Ventanas al Paraiso to revisit our very special resort! Sometimes it is hard to explain what makes Las Ventanas so special, and I always say it is our intimacy and in particular our associates who make our guests feel truly seen.
Hola Ms. Garcia,Thank you for sharing your recent impression of our resort. Las Ventanas al Paraíso was designed with intention—to reflect the timeless beauty of Baja rather than follow passing hotel trends which currently in Los Cabo are more modern in design. Every suite and villa features handcrafted details made by local artisans, blending tradition with understated luxury.We’re continuously refreshing and enhancing the property while preserving the authentic charm that has made Las Ventanas one of the most celebrated resorts in Mexico for over two decades. Many of our guests value that sense of place—the warmth, privacy, and personal service that make their experience feel unique rather than modern for modern’s sake.We appreciate your perspective and hope you might see the resort’s heritage and artistry in a new light when you next visit.Gratefully,Nancy MarinoDirector of Sales & Marketing
Thank you for the five-star review! We hope to welcome you back soon,
?Muchas gracias por su comentario! Nos llena de alegría saber que disfrutó de nuestro resort y del servicio de nuestro equipo. En Las Ventanas, cada detalle se cuida con amor y dedicación. Esperamos tener el honor de recibirle nuevamente muy pronto en su hogar en el paraíso.
Thank you for sharing your feedback. We sincerely apologize that your recent stay did not meet the level of comfort you expected, especially after being a loyal guest over the years. Your experience is very important to us, and we deeply regret that the bed impacted your relaxation. Please know we take your comments seriously and are reviewing them with our team to ensure improvements are made. We truly value your continued support and hope to have the opportunity to welcome you back and provide the restful, exceptional experience you deserve.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the Wi-Fi during your stay. We understand how important reliable connectivity is, and we regret that this impacted your experience. Please know we are actively working with our team to address and improve this service. We truly appreciate your comments and hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.
